PARMA INTERNATIONAL AIRPORT italiano
General information

TICKET OFFICE
Parma International Airport has its own ticket office where tickets can be booked for worldwide destinations including those not departing from Parma.
The opening hours are: Monday – Sunday 8.00 – 20.00
Telephone number: +39 0521 951501

CHECK IN
Procedures for departing passengers:
You will need to check in at the desk of the airline with which you are flying. The check-in desks are situated in Departure area to the right of the terminal.
At the check-in desk you will be asked to present your ticket and passport.
Your suitcase (hold baggage) will be weighed, fitted with a label and taken away on the conveyor belt. Next, you will be issued with a boarding card by a member of the ground staff.
NB: There are certain objects and substances that you are not allowed to take with you in your hold baggage. To find out which these are, please refer to new security rules below.
EXCESS BAGGAGE
Each airline has its own maximum weight for the baggage you are allowed to take with you.
Information regarding the weight restriction will be issued by the airline at the time you purchase your ticket. The standard weight will be checked in as usual.
If your baggage weighs more, you will have to pay extra only for the excess element of your luggage. How much extra you will be charged, depends on the airline you are flying with. You will have to pay immediately. This can be done in cash as well as with a cheque card or credit card.
If you require more information please contact your airline.

PROHIBITED ITEMS
The new EC Regulation 820/2008, in establishing certain enforcement measures for the aviation safety, clearly defines the items that the passengers are not allowed to carry in restricted areas and in the cabin of an aircraft and which cannot enter into the recorded baggage (points 4.1.1 / 5.2.3).
# Prohibited items in carry-on baggage
# Prohibited items in baggage destined to the hold

SECURITY RULES
New rules on what is permitted in hand luggage will take effect on 6 November 2006. These rules apply to all passengers departing from or changing planes at all EU airports in all 27 EU countries. The rules also apply at airports in Iceland, Norway and Switzerland.
The new rules cover liquids such as water and other beverages, gels, pastes, lotions and the contents of aerosol cans. Toiletries such as toothpaste, shaving cream, hair gel, lip gloss and creams also fall under the rules
These are the rules for liquids in your hand luggage:
1 You can only take liquids and gels in containers of no more than 100 millilitres on board the aircraft.
2 These containers must be carried in transparent plastic bags.
3 There is a limit of one transparent plastic bag per person.
4 The volume of the transparent plastic bag may not be greater than 1 litre.
5 The transparent plastic bag must be re-sealable.
Transparent plastic bags can be purchased from the information desk.
Always allowed:
a. Baby food needed during the flight;
b. Medicines needed during your entire trip.
Medicines
Liquid medicines  that a passenger needs for the duration of the trip (= flight and stay abroad) are permitted in hand luggage in larger quantities than 100 millilitres.
Please note that the security officer may request you produce proof that these are needed (e.g. a doctor?s prescription). Other than medicines, (fluid) cooling elements to transport medicines safely are also permitted.
Dietary requirements
Fluid dietary requirements (for example lactose-intolerant or gluten-intolerant passengers) needed for the duration of the trip (= flight and stay abroad) are permitted in hand luggage in larger quantities than 100 millilitres (eg. Soya products).
Baby food
Fluid baby food in quantities larger that 100 millilitres is permitted if one is travelling with a baby. (eg. Soya products).
Boiled water (to mix with powdered milk) in quantities larger that 100 millilitres is not permitted in hand luggage. Please check your airline for possibilities for boiled water on board.
Shopping at airports and on board the flight

You can still make purchases, including duty-free purchases, after ticket and/or passport control and on board European airline flights. Liquids and gels that you buy after ticket and/or passport control or on board will be packed and sealed for you as necessary by the shop or cabin personnel. The seal is valid for one day. If you must change planes, you may not break the seal until you reach your final destination.
Keep your liquids separate
When passing through the security check for hand luggage, you must place your liquids separately in the bin for X-ray screening. Your containers of liquids must fit comfortably in the transparent plastic bag, and the bag must be closed. Coats, jackets and large electrical appliances such as laptops must also be handed in separately to be checked.

SECURITY CONTROL
After check in you and your hand luggage will have to undergo a security check once you have gone through ticket control.
You will be asked to place your hand luggage on a conveyor belt after which it will be X-rayed.
The X-ray equipment will not cause any damage to light-sensitive film material, computer diskettes or laptops, for instance.
You will be asked to place your mobile phone plus any keys, coins, etc. you may have on you in one of the special trays before you go through the metal detection gates.
If the alarm on the metal detection gate goes off, you will be searched by a member of the security staff to establish what caused it go off.
You must at all times follow the instructions of the security staff.
There are special security regulations regarding the transportation of liquids on aircraft, please refer to the security rules.

CUSTOMS
Export regulations
For the export of commercial goods you must always report to the customs office. This also applies to articles that do not fall under normal passenger traffic, such as protected animals and plants, imitation brand articles, art and antiques, drugs and medicines, weapons or ammunition.
# Download "Carta dogana"
» Web site "Agenzia delle Dogane"
Transporting animals
There are strict regulations regarding the transportation of animals. You are advised to contact your veterinary service in your home country for all information regarding transporting animals.

LOST AND FOUND
Lost Luggage
If your case has not arrived, please visit the information desk where a member of staff will assist you.
Lost and found: items lost at the airport
When you have lost or found an item at Parma Airport, you can go to the information desks for assistance. If the item you have lost is found will be handled at the Police Office inside the Airport.
After this period, you will only be able to contact the airport about the item by phone +39 0521 9515
Collecting lost items
If your lost item is found, you have to come at the Airport, go at the Police office and collect it yourself.

ID FOR MINORS
Below are the documents that must accompany the minor in order to allow them to board as per provision of Circular No. 7 of March 15 the Ministry of Foreign Affairs. The provisions are in force starting June 26, 2012.
1. Less than 14 years old, on national flights
The child must present a document of identity in the course of validity. It is therefore considered not valid the passport of the parent who bears enrolment of the child. Only if the passport of the parent also shown the minorís photo ID, and the child can be identified by it, it may be exceptionally enabled to board, provided that the parent has sign a declaration with attached a valid ID it of the individual child before making the trip back (Appendix 1). Itís instead a valid identity document the birth certificate, accompanied by photograph of the child. The child must be accompanied by a parent or adult delegated by the parent (see a statement form authorizing signed by the parents with attached ID (see Appendix 2).
In order to identify the parent, if the generality or family name are not indicated on the childís passport, the same must be accompanied by a birth certificate, or a family status (including self-certification, appendix. 3), or the parent's passport bearing the inscription of the child, even without photography. Pay attention to the fact that the passport of the parent bearing enrollment of the child is only in order to certify who the parent is and must be used in conjunction with a valid individual ID of the child.
If the child is has a national ID not valid for foreign travel and the same is accompanied by just one of the parents, it is required a travel authorization by the other parent on paper form (see Appendix 4), accompanied by a copy of the non accompanying parent id. This is without prejudice to any more stringent rules provided by the carrier.
2. Less than 14 years old, international flights
The child must present a document of identity in the course of validity and valid for travel abroad. It is therefore considered that the passport of parent who bears the inscription of the child is no longer valid. Instead it is a valid identity document the birth certificate, accompanied by photograph of the child. In the case of international flight it must also be valid for travel abroad. The child must be accompanied by a parent or adult delegated by the parent with a form issued by the Police Office. In order to identify the parent, if the generality of the same are not indicated on the passport of the child, it must be presented a birth Certificate, or a family status issued by the municipality of residence, or a parent's passport bearing the inscription of the child, even if with no photography. Pay attention to the fact that the passport of the parent bearing enrolment of the child is used only in order to certify who the parent is, it must be always used in conjunction with a valid individual id for the child. This is without prejudice to any more stringent rules provided by the carrier.
3. More than 14 years old, national flights
Older than 14 years old may also travel unaccompanied, provided with a valid identity document.
This is without prejudice to any more stringent rules provided by the carrier.
4. More than 14 years old, international flights
Older than 14 years old may also travel unaccompanied, provided with an identity document valid for foreign travel.
This is without prejudice to any more stringent rules provided by the carrier.
5. Younger than 14 years old of nationality other than italian
The Child of nationality different than Italian must be equipped with valid document for travel abroad, accompanied by the necessary visas where required. Please note that the identity card issued to a foreign national is not a valid document for foreign travel. If the alien under the age of 14 is devoid of any of the documents required by Italian law to the it shall not be accepted and it will be direct to the Police Office for related investigations. Only the Police will eventually authorizes the boarding and the personnel will proceed to acceptance.
6. Younger than 16 years old, Ryanair International flights
Ryanair requires that passengers under the age of 16, but older than 14 years, must be accompanied by another passenger over the age of 16 years. In such a case it shall not be needed delegation by the parent.
7. Guarding and tutoring by other adultd then the parents
What reported for the parents in the above paragraphs also applies to the subject exercising parental authority over the child if other than parents. The documentation must be attached in place of a document proving the paternity or maternity, one stating the title by virtue of which the guardianship or parental authority is exercised.
Appendix
# Appendix 1
# Appendix 2
# Appendix 3
# Appendix 4